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Preamble
The shop on line of the Chriscuir site was installation by the company Chris' leather, which is the operating one of this site.Toute order taking under a product appearing within the shop in line of the Web site Chriscuir supposes the preliminary consultation of these conditions generales.En consequence, the consumer recognizes perfectly informed being owing to the fact that its agreement relating to the contents of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order on line the products presented within the framework of the shop of the consuming site web.Le has faculty to safeguard or publish the present general conditions, being specified that as well the safeguard as the edition of this document raise of its only responsability. The shop in line installation by the company Chris' leather with in the framework of the Web site mentions following information:The products are delivered to the address indicated by the consumer on the consuming good of commande.Le is held to check the state of the packing of the goods to the delivery and to announce the damage due to the conveyor on the delivery order, like at the company Chris' Cuir, within semaine.Le consuming can, with its request, to obtain the sending of an invoice to the bill-to-address and not with the address of livraison..En what relates to forwarding, we work primarily with CHRONOPOST/FeDex. As soon as we proceed to a sending, you immediately receive a mall you in informant.Les produced obstruction weak or average are dispatched by a postal service: Followed Colissimo - Chronopost. This service delivers in 48H in all France and the possibility offers to you of recovering the products ordered from your post office close to the address of delivery in the event of absence of the place of initial delivery at the time of the presentation of the factor.
Concretely, if you miss the J our of the delivery, your factor will leave you a transit advice note in your letter-box, which will enable you to withdraw your parcel at your post office during the opening hours, within 15 jours.Colissimo Suivi is a highly reliable service. However, it may be, as in any forwarding, which there can be a delay of delivery or which the product is mislaid. In the event of delay of delivery compared to the date that we indicated to you in the mall of forwarding, we ask you to announce us this delay by sending a mall to us. We will then contact the Post office to make start an investigation. A Poste investigation can last up to 21 days as from the date of beginning of the investigation. So during this time, the product is found, it will be D conveyed immediately in your residence (majority of the cases). If on the other hand the product is not found at the end of the 21 days deadline of investigation, the Post office regards the parcel as lost. It is only at this time that we can to you R to send a product of replacement, with our expenses. If the ordered products were not available any more at this time, we would refund you assembling it of the products concerned with the loss of the conveyor, as well as the carriage costs. If the products were still available, but had changed selling prices on the site, we would apply the new selling prices, either by refunding you by cheque of the difference, or by requiring a complementary cheque relating to this variation of prix.Nous decline any responsibility as for lengthening for the delivery periods because of the conveyor, in particular in the event of loss of the products or strike.
Article 13: Problems of delivery because of the conveyor Any anomaly concerning the delivery (damages, produced missing compared to the delivery order, parcel damaged, produced cassés…) will have to be imperatively indicated on the delivery order in the form of "handwritten reserves", accompanied by the signature of the customer. The consumer will have in parallel to confirm this anomaly while addressing to the conveyor in the two (2) following working days the delivery date a mail recommended with acknowledgement of delivery exposing the aforementioned réclamations.Le consuming will have to transmit copy of this mail by fax or simple mail to: Chris' Leather Gallery of the Castle 28130 Maintenon France Article 14: Errors of delivery 14-a : The consumer will have to formulate near the company Chris' Cuir the very same day of the delivery or at the latest the first wrought day following the delivery, any complaint of error of delivery and/or nonconformity of the products in kind or in quality compared to the indications being reproduced on the purchase order. Any complaint formulated beyond this time will be rejected. 14-b : The formulation of this complaint near the company Chris' Cuir could be made in the form of: electronic mail with chriscuir@free.fr or by fax (to the 33 237231313). 14-c : Any complaint not carried out in the rules defined above and the time limits could not be taken into account and will release the company Chris Cuir of any responsibility with respect to the consumer. 14-d : to reception of the complaint, the company Chris' Cuir will allot a number of exchange products concerné(s) and will communicate it by email, fax or telephone with the consumer. The exchange of a product can take place only after attribution with the consumer of a number of exchange according to the step presented above.14th : In the event of error of delivery or exchange, very produced to exchange or refund will have to be turned over to the company Chris' Cuir as a whole and in its packing of origin, in Colissimo Recommandé, with the following address: Chris' Leather Gallery of the Castle 28130 Maintenon France. To be accepted, any return will have to be announced as a preliminary to the Customer service of the company Chris' Cuir.
Article 15: Guarantee of the products In accordance with article 4 of the decree n°78-464 of March 24, 1978, the provisions of present can deprive the consumer of the legal guarantee which obliges the professional salesman to guarantee it against all the consequences of the hidden defects of the thing vendue.Le consuming is expressly informed only the company Chris' Cuir is not the producer of the products presented within the framework of the Web site, within the meaning of the law n°98-389 of May 19, 1998 and relating to the product liability défectueux.En consequence, in the event of damage caused with a person or a good by a defect of the product, only the responsibility for the producer of this one could be sought by the consumer, on the basis of information being reproduced on of the aforesaid packing produit.Les conditions and the warranty period producer are indicated on the cards produced. Taking into account the frequency of renewal of the components of the technical products, Chris' Cuir will be able, on request, to inform the consumer of the availability spare parts of the offered products and methods to possibly get them Article 16: Right of retractation The consumer has a 7 working days deadline to turn over, with his expenses, the products not agreeing to him. This time court as from the day of the delivery of the ordering of the consumer. If this deadline expires one Saturday, one Sunday or a public holiday or been unemployed, it is extended until the first working day suivant.Tout return will have to be announced as a preliminary near the Customer service of the company Chris' Cuir by email (chriscuir.free.fr). A number of return will then be allotted to the product. The product will have to be turned over in Colissimo Recommandé to Chris' Cuir Gallery of the Castle 28130 Maintenon France Only will be taken again the products in stock, the products manufactured with the request or announced as such on the descriptive card are excluded from this right. The products concerned with this right will be returned as a whole, in their packing of origin complete and intact, and in a perfect state of resale. Very product which will have been damaged, or whose packing of origin will have been deteriorated, neither will be refunded nor 3rd changed. This right of retractation is exerted without penalty, except for the expenses of return. On the assumption of the exercise of the right of retractation, the consumer has the choice to ask either for the refunding of the paid sums, or the exchange of the product. In the case of an exchange, Re-forwarding will be made with the expenses consommateur.En case of exercise of the right of retractation, Chris' Cuir will make all the efforts to refund the consumer within 15 day. However, taking into account the technical character of the market products, this time could be extended to 7 weeks, in particular when the product needs a technical checking the consumer is then refunded by credit of its bank account (protected transaction) in the event of payment by bank card, or by cheque in the other cases. Article 17: Rights of use without object Article 18: Cause beyond control None of the two parts will have failed in its contractual obligations, insofar as their execution is delayed, blocked or prevented by a fortuitous occurence or a force will majeure.Sera regarded as fortuitous occurence or cause beyond control done everything or circumstances irresistible, external with the parts, unforeseeable, inevitable, independent of the will of the parts and which could not be prevented by these last, despite everything the efforts reasonably possibles.La left touched by such circumstances will warn of it the other in the ten working days according to the date on which it will have had of it connaissance.Les two parts will approach then, within one month, except impossibility due to the case of cause beyond control, to examine the incidence of the event and to be appropriate of the conditions under which the execution of the contract will be poursuivi.Si the case of absolute necessity A one duration higher than three months, the present general conditions could be cancelled by the part lésée.De way express, are considér és like case of absolute necessity or fortuitous occurences, in addition to those usually retained by the decisions of the courts and the French courts: O the blocking of the provisioning or means of transport, earthquakes, fires, storms, floods, the lightning; O the stop of the telecommunications networks or difficulties specific to the external telecommunications networks to the customers. Article 19: Not partial validation If one or more stipulations of these general conditions are held for nonvalid or are declared such pursuant to a law, of a payment or following a final decision of a court of jurisdiction, the other stipulations will keep all their force and their range. Article 20: Not renunciation The fact for one of the parts of not prevailing itself of a failure by the other part with the unspecified one of the obligations aimed under the present general conditions could not be interpreted for the future as a renunciation of the obligation in question. Article 21: Titrate In the event of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.Article 22: Protection counters the fraud
Any attempt at fraud, for some amount that it is and whatever is the origin, will be the subject of penal continuations (deposit of complaint between the hands of Mister the Public prosecutor). The entirety of the data collected concerning to you will then be transmitted to the Parquet floor for investigation. No attempt at conciliation to friendly will be accepted. Recall of the terms of Article 313-1 of the Penal code:L' swindle is the fact, either by the use of a false name or a false quality, or by the abuse a true quality, or by the use of fraudulent schemes, to mislead a person or entity and to thus determine it, with its damage or the damage of a third, to give from the funds, values or an unspecified good, to provide a service or to authorize an operative act obligation or décharge.L' swindle is punished five years of imprisonment and 380 000 € of fine.